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  • Advert title Second Line Service Desk Analyst
  • Advert text As a Second Line Service Desk Analyst, you will provide the business with first class customer service and the technical ability to enable the support team and wider Technology department to deliver against business SLA’s. The Service Desk team, which sits within the Technology department, facilitates the handling of service requests and incidents for the organisation. It provides the first point of contact for colleagues and supports a large portfolio of telecommunication, AV and display solutions. The team travel to all Teach First offices to deliver support and provide colleagues with swift and reliable solutions to their IT requirements.
  • Closing date 23-May-2018
  • Location London
  • Job description View Document

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